LevelOne ViewCon KVM-0407 User Manual download pdf (Page 18)

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* Troubleshooting

If your USB keyboard and mouse connected on KVM-0407 could not work at the

Windows login screen, it may be caused because the HID driver has not been

installed, please follow these steps to solve this problem:

1. Shut down the host PC.

2. Connect PS/2 Keyboard to the host PC and turn it on.

3. Log in Windows system, and it will install the HID driver.

4. KVM-0407 should work properly.

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LevelOne ViewCon KVM-0407 User Manual Page 18